This is the sixth time this year that you\u2019ve been waiting to speak to payroll. Since you began this call center job last year, you\u2019ve had probably two checks that were accurate. Every other check has either been missing overtime, a few hours, or in some cases, an entire week of work. Unfortunately, you aren\u2019t generally in the habit of diligently checking your pay stubs\u2014in fact, you specifically signed up for direct deposit so you wouldn\u2019t have to deal with checks. However, a few months ago your wife was balancing your checkbook and discovered that you had been missing several hundred dollars\u2019 worth of pay.<\/p>\n
You immediately spoke to the payroll department\u2014for the first time\u2014and they told you that since you no longer had the pay stubs, they couldn\u2019t do anything about the lost wages.<\/p>\n
Seriously? You just had to deal with getting gipped of over $300 worth of work?<\/p>\n
From that day forward, you decided that you\u2019d keep every single pay stub. Unfortunately, once you looked at the stubs, you still saw discrepancies. For you, and most of your co-workers, an average work day consists of 10 minutes setting up your computer, five hours of taking calls, a 25-minute lunch, another three hours of calls, and then 30 minutes of catch up emails and information gathering. Therefore, your typical work day is over 9 hours long. However, your pay stubs claim that the total hours you work each week is only 36 hours.<\/p>\n
How can that be? You know you work more than that? How are you supposed to keep track in order to prove to the payroll department that your checks are wrong.<\/p>\n